Warranty & Returns Policy

Note - Replacement, Exchange or Refund policy is applicable only for the products which have technical issues within warranty period. We can Replace, Exchange or Refund if the product is damaged but customer needs to raise a complaint in our website within 24hrs from the delivery date. No refund or exchange will be given if product has no issues like - damage or technical issues.

Note- Any refund will be processed only for actual product price, delivery charges and processing fee will not be refunded.

 CUSTOMER SATISFACTION (STANDARD RETURN POLICY)

  • Return for replacement or exchange with in: 7 days
  • Return for refund within: 3 days
  • Restocking Fee: Yes

This is our Standard Return Policy. Items covered by this policy must be returned within 7 days of the invoice date. Will be applied Restocking Fee from 15%. For more details and policy please visit Customer satisfaction policy.

 PROMOTIONAL, DEALS, SALE, DISCOUNT AND SELLING WITH SUPER LOW PRICE PRODUCTS STANDARD RETURN POLICY

  • Return for replacement within: No
  • Return for refund within: 24hrs

This is our Standard Return Policy for Promotional, Deals, Sale, Discount Stock Clearance Sale and Selling with Super Low Price Products doesn’t cover warranty/replacement/refund. Items covered by this policy must be returned for replacement within 24hrs of the invoice date.
No warranty of any kind would be available on any products that are provided as part of promotional deals, special offers, bundle offers, clearance stock, or noted as free or super low price.

 

 

 

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • In invoice not indicated warranty period
  • Mobiles Phones, Smart Phones that are missing the manufacturer label containing model number and part number
  • Mobiles Phones, Smart Phones that are missing the manufacturer warranty label
  • Mobiles Phones, Smart Phones that were missing parts, box, headphones or any other accessories from the original box
  • Returned without original invoice
  • Mobiles Phones, Smart Phones which not satisfying manufacturer warranty policy
  • Mobiles Phones, Smart Phones which is not satisfying Customer Satisfaction policy

TABLETS STANDARD RETURN POLICY

  • Return for replacement within: 7 days
  • Return for refund within: 3 days

This is our Standard Return and Warranty policy for Warrantied Cameras. Items covered by this policy can be returned within 7 days of the invoice date. Warranty pick & drop from customer location (only within Qatar) will be free of charge within 7 days of the invoice date. But for exchanging product deliver charges will apply.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • Cameras that are missing the manufacturer label containing model number and part number
  • Cameras that are missing the manufacturer warranty label
  • Cameras that were missing parts, box, headphones or any other accessories from the original box
  • Returned without original invoice
  • Cameras which not satisfying manufacturer warranty policy
  • Cameras which is not satisfying Customer Satisfaction policy

 

STANDARD RETURN POLICY FOR NON WARRANTIED PRODUCTS

  • Return for refund within: No
  • Return for replacement with in: No
  • Restocking Fee: No
  • Restocking Fee: No
  • Warranty: No

This is our Standard Return and Warranty policy for NON Warrantied products. Items covered by this policy cannot be returned.

 

 HEALTH AND BEAUTY PRODUCTS WARRANTY POLICY.

  • Health and Beauty products don’t cover under warranty/replacement/refund.
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